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Legal

Terms and conditions

These terms describe how we work with you when you request a quote or place an order with 24hr Sign and Print. They are written in plain English and should be read with your written quote.

  • Plain English
  • South African law
  • CPA rights respected
  • Read with your quote

About these terms

Last updated: 28 October 2026

These terms apply to all quotes and orders placed with 24hr Sign and Print ("we", "us"), based at Shop L23, Rivonia Central, Oriental City, Rivonia, Sandton. If your written quote contains different terms for a specific job, the quote applies to that job. Nothing in these terms limits your rights under the Consumer Protection Act or other South African law.

Quotes and payment

Quotes are written, are based on the information you give us and are valid as stated on the quote. If the specification, quantity or artwork changes, the quote may change. Deposits and payment terms are as stated on your quote. Production is scheduled once artwork is approved and payment is arranged as the quote requires. We may hold an order until payment terms are met.

Artwork, proofs and rights

You are responsible for checking and approving artwork, including spelling, contact details, colours, sizes and placement. Work produced to approved artwork is produced as approved. You confirm that you own, or have permission to use, all artwork, logos, images and text you supply, and you are responsible for any claim arising from their use. We may decline artwork we believe infringes rights or is unlawful.

Production, colour and turnaround

Turnaround times, including same-day, 24-hour and rush work, are estimates and not guarantees. They depend on capacity, job size, approved artwork, payment and a confirmed deadline. Colours may vary slightly between screens, proofs, materials and print methods. Minor variances in cutting, positioning and material are normal in print and signage production.

Changes and cancellations

Please tell us about changes as early as possible. Once production has started, changes or cancellations may not be possible, or may carry costs for work and materials already committed. Custom-made items are generally made to your specification and may not be returnable unless faulty, subject to your statutory rights.

Collection, delivery and risk

Orders are collected from our Rivonia shop once we confirm they are ready, or delivered as arranged and quoted. Please inspect goods on collection or delivery and report any problem promptly. Risk passes to you on collection, or on delivery to the address or courier you nominate. Installation, where quoted, is subject to site access and conditions.

Liability and governing law

To the extent permitted by law, our liability for any order is limited to the value of the goods or services concerned, and we are not liable for indirect or consequential loss such as missed events or lost profit. These terms are governed by the laws of the Republic of South Africa. Questions can be sent to info@24hrsignandprint.co.za.

Questions about these terms? Contact us before you approve a quote.

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